Returns & Exchanges
We want you to be completely satisfied with your new timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. Please ensure all protective films and tags remain intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Timepiece
Carefully place the watch in its original presentation box and secure it inside a sturdy shipping carton with all original documentation.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our horologists inspect the condition of the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing